about ecococoon
TERMS & CONDITIONS OF SALE FOR ON-LINE CUSTOMERS
Effective: 1st April, 2010 Ecococoon Pty Ltd (ABN 21 166 252 894) shall only supply goods on the following terms and conditions unless the Company agrees, in writing, to vary these Terms and Conditions:
- Definition
In these Terms and Conditions of Sale, the expression “the Company” shall mean Ecococoon Pty Ltd , and the expression “the Purchaser” shall mean any party contracting for the supply of products by the Company.
- Product Prices
The Company shall be entitled to adjust any price quoted from time to time and the Purchaser agrees to pay the adjusted price to take account or variations in the cost to the Company. The Company cannot accept responsibility for out of date prices published in the Company’s own trade price list. GST is added to net prices at the rate ruling the date of despatch; variations in the costs of rates of all statutory, government or local government or governmental authority charges and obligations; or any corrections of errors or omissions on the part of the Company or any of its representatives.
- On-line Order
A full payment with order is required before shipment of goods.
- Return of Products
The Company shall not accept the return of goods for credit or for any other purpose, unless agreed to in writing. Return of goods will only be accepted for credit within 7 days of delivery. Freight costs, associated with the return of goods, will be absorbed by the Company only when an error occurs on the Company’s part. Returned goods shall not be accepted by the Company if: they have been tampered with by the Purchaser or any other person and are not new (this includes product labelling & packaging); the goods have been expressly sold on a non-return basis. When goods are returned to the Company, the freight will be at the Purchaser’s cost unless the error is on the Company’s behalf. The Company is entitled to charge a $20.00 (AUD) handling charge for the return of goods if received after the 7 day return period.
- Damaged and Lost Goods
Products must not be signed for if damaged and should be reported to the Company immediately to arrange a replacement. The Company will not accept claims for damage inflicted to products in transit if the delivery is signed for and accepted by the Purchaser. The Company will not accept responsibility for any part delivery or delay in delivery of the goods as a result of events occurring beyond the Company’s control. The Company will not be in any way responsible for any consequences (direct or indirect) arising from such delay or non-delivery.
- Delivery
The Company shall deliver the goods to the address as stated by the Purchaser at the time of purchase. The Company shall deliver the goods by such carrier and such form of transport considered appropriate by the Company. Delivery date or time cannot be guaranteed and is subject to the carrier’s schedule and terms and conditions of sale. For delivery turnaround a period of 5-7 working days is required.
- These Terms and Conditions are subject to change without notice.
- These Terms and Conditions and any contract made between the Company and the Purchaser hereunder shall be governed by and constructed in accordance within the laws of the State of Queensland.